Web Customer Service/ Order Entry

Kerusso Careers
Web Customer Service/Order Entry


Web customer service and order entry processing for all orders from websites.

CLASSIFICATION:  Non-Exempt                                           

REPORTS TO:     Manager of Customer Service                  


  • Process web orders, download eBay, scan emails for order changes, release orders from admin hold, print by Amazon, eBay, DS, Ministry, and Shop. Stamp same day orders/scan orders to shipping
  • Process web orders by phone or email
  • Handle web customer service issues
  • Process multiple email accounts for all the websites customer service sites
  • Data Entry- keying and printing orders, release orders on admin hold


  • Good communication skills, written and verbal
  • Time management
  • Problem solving
  • Attention to detail
  • Work independently
  • Task oriented
  • Fast typing skills
  • Experience with MS Office


  • High school diploma or GED

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.